Acceptable Use Policy

Updated September 9, 2020

Your use of the Crunchy Bridge service is subject to this Acceptable Use Policy. If you are found to be in violation of our policies at any time, as determined by Crunchy Data in its sole discretion, we may warn you or suspend or terminate your account. Please note that we may change our Acceptable Use Policy at any time, and pursuant to the Crunchy Bridge Terms of Service (the “Terms of Service”), it is your responsibility to keep up-to-date with and adhere to the policies posted here. All capitalized terms used herein have the meanings stated in the Terms of Service, unless stated otherwise.

Use of Crunchy Bridge Services

Crunchy Bridge provides a fully managed Crunchy PostgreSQL offering hosted on top of cloud infrastructure. Crunchy Bridge makes available a cluster of Crunchy PostgreSQL database instances, with additional functionality such as backups and failover enabled as part of the managed service offering. Crunchy Bridge continuously monitors and maintains availability on customer PostgreSQL clusters and when availability issues arise will work to restore availability without customer intervention. For the full terms and conditions of your access and use of the Crunchy Bridge services, please see the Terms of Service.

Customer Responsibilities Regarding Software, Extensions, and Programming Languages

In order to enable Crunchy Bridge users to benefit from the full range of functionality of PostgreSQL, Crunchy Bridge enables users to operate as PostgreSQL “superuser”, a database administrator role that has the ability to create adverse conditions on your database if used improperly. As a result, Crunchy Bridge users have the ability to install custom code, Postgres extensions and leverage untrusted programming languages. To the extent you elect to use any of the untrusted procedural languages, you assume the responsibility for not accessing or corrupting Postgres system files. Any code that the user authors is their own responsibility and in the case it interferes with data integrity or database cluster availability, we are not responsible for the availability under any applicable service level agreements.

Quota & Limits

Crunchy Data has certain soft and hard limits in using the Crunchy Bridge service. Hard limits are automatically enforced by the Crunchy Bridge service. Soft limits are consumable resources that you agree not to exceed:

  • Network Bandwidth: 2TB/month
  • Transaction length not to exceed 1 hour

If you are found to be in violation of the soft limits described in this policy, as determined by Crunchy Data in its sole discretion, we may warn you or suspend or terminate your account.

Prohibited Content and Actions

The content or data processed through your application or other web site utilizing the Crunchy Bridge service shall not contain any content that infringes a third party’s rights (e.g., copyright) according to applicable law or any other material, products or services that violate or encourage conduct that would violate any criminal laws, any other applicable laws, or any third-party rights.

As some examples of prohibited actions, you may not and may not allow any third party, including your end users, to use the Crunchy Bridge service (i) for any unlawful, invasive, infringing, defamatory or fraudulent purpose; (ii) to violate the legal rights (such as rights of privacy and publicity) of others; (iii) to promote or encourage illegal activity; (iv) to interfere with other users’ enjoyment of the Crunchy Bridge service; (v) to sell, trade, resell or otherwise exploit the Crunchy Bridge service for any unauthorized commercial purpose; or (vi) to use the Crunchy Bridge service, or any interfaces provided with the Crunchy Bridge service, to access any Crunchy Data product or service in a manner that violates the Term of Service or other terms and conditions for use of such Crunchy Data product or service.